{"id":178603,"date":"2025-01-15T18:50:07","date_gmt":"2025-01-15T18:50:07","guid":{"rendered":"https:\/\/socialkings.online\/kushtet-e-pergjithshme\/"},"modified":"2025-08-05T09:32:11","modified_gmt":"2025-08-05T09:32:11","slug":"kushtet-e-pergjithshme","status":"publish","type":"page","link":"https:\/\/socialkings.online\/sq\/kushtet-e-pergjithshme\/","title":{"rendered":"Kushtet e p\u00ebrgjithshme"},"content":{"rendered":"\t\t
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A keni ndonj\u00eb ankes\u00eb p\u00ebr produktet ose sh\u00ebrbimet tona? Na kontaktoni n\u00eb support@socialkings.online<\/strong> ose n\u00ebp\u00ebrmjet bised\u00ebs n\u00eb fund t\u00eb faqes<\/strong> . Ne do t\u00eb b\u00ebjm\u00eb gjith\u00e7ka q\u00eb mundemi p\u00ebr ta zgjidhur at\u00eb p\u00ebr ju. <\/p>

Garancia e kthimit t\u00eb parave vlen p\u00ebr blerjet e dor\u00ebzuara deri n\u00eb 20,00 \u20ac (p\u00ebr porosit\u00eb q\u00eb ne nuk mund t’i dor\u00ebzojm\u00eb, sigurisht q\u00eb do t\u00eb merrni nj\u00eb rimbursim t\u00eb \u00e7mimit t\u00eb blerjes). P\u00ebr blerjet mbi 20 \u20ac, ne do t\u00eb p\u00ebrpiqemi t\u00eb ofrojm\u00eb nj\u00eb sh\u00ebrbim ose produkt z\u00ebvend\u00ebsues n\u00ebse nuk jeni t\u00eb k\u00ebnaqur. <\/p>

Periudha standarde e garancis\u00eb \u00ebsht\u00eb 30 dit\u00eb, p\u00ebrve\u00e7 n\u00ebse p\u00ebrcaktohet ndryshe n\u00eb faqen e produktit.<\/p><\/blockquote>

Neni 1 – P\u00ebrkufizimet <\/span><\/strong><\/h2>

N\u00eb k\u00ebto kushte zbatohen p\u00ebrkufizimet e m\u00ebposhtme:<\/span><\/p>

Marr\u00ebveshje shtes\u00eb:<\/strong> nj\u00eb marr\u00ebveshje ku konsumatori blen produkte, p\u00ebrmbajtje dixhitale dhe\/ose sh\u00ebrbime n\u00eb lidhje me nj\u00eb kontrat\u00eb n\u00eb distanc\u00eb dhe k\u00ebto mallra, p\u00ebrmbajtje dixhitale dhe\/ose sh\u00ebrbime ofrohen nga sip\u00ebrmarr\u00ebsi ose nga nj\u00eb pal\u00eb e tret\u00eb n\u00eb baz\u00eb t\u00eb nj\u00eb marr\u00ebveshjeje nd\u00ebrmjet at\u00eb pal\u00eb t\u00eb tret\u00eb dhe sip\u00ebrmarr\u00ebsin;<\/span><\/p>

Periudha e reflektimit:<\/strong> periudha brenda s\u00eb cil\u00ebs konsumatori mund t\u00eb ushtroj\u00eb t\u00eb drejt\u00ebn e tij t\u00eb t\u00ebrheqjes;<\/span><\/p>

Konsumator:<\/strong> personi fizik q\u00eb nuk vepron p\u00ebr q\u00ebllime q\u00eb lidhen me tregtin\u00eb, biznesin, zanatin ose profesionin e tij;<\/span><\/p>

Dita:<\/strong> dit\u00eb kalendarike;<\/span><\/p>

P\u00ebrmbajtje dixhitale:<\/strong> t\u00eb dh\u00ebna t\u00eb prodhuara dhe t\u00eb shp\u00ebrndara n\u00eb form\u00eb dixhitale, p\u00ebr shembull video, audio, aplikacione, loj\u00ebra dixhitale dhe t\u00eb gjith\u00eb programet e tjera; sh\u00ebrbime q\u00eb mund\u00ebsojn\u00eb krijimin, p\u00ebrpunimin ose ruajtjen e t\u00eb dh\u00ebnave n\u00eb form\u00eb dixhitale, kur k\u00ebto t\u00eb dh\u00ebna sigurohen nga konsumatori; sh\u00ebrbimet q\u00eb mund\u00ebsojn\u00eb ndarjen e t\u00eb dh\u00ebnave dhe \u00e7do nd\u00ebrveprim tjet\u00ebr me t\u00eb dh\u00ebnat n\u00eb form\u00eb dixhitale t\u00eb ofruara nga p\u00ebrdorues t\u00eb tjer\u00eb t\u00eb sh\u00ebrbimit;<\/span><\/p>

Bart\u00ebs i q\u00ebndruesh\u00ebm i t\u00eb dh\u00ebnave:<\/strong> \u00e7do mjet – p\u00ebrfshir\u00eb e-mail-in – q\u00eb i mund\u00ebson konsumatorit ose sip\u00ebrmarr\u00ebsit t\u00eb ruaj\u00eb informacionin q\u00eb i drejtohet personalisht atij n\u00eb nj\u00eb m\u00ebnyr\u00eb q\u00eb lejon konsultimin ose p\u00ebrdorimin e ardhsh\u00ebm p\u00ebr nj\u00eb periudh\u00eb t\u00eb p\u00ebrshtatur me q\u00ebllimin p\u00ebr t\u00eb cilin informacioni \u00ebsht\u00eb menduar; dhe q\u00eb lejon riprodhimin e pandryshuar t\u00eb informacionit t\u00eb ruajtur;<\/span><\/p>

E drejta e t\u00ebrheqjes:<\/strong> opsioni i konsumatorit p\u00ebr t\u00eb anuluar kontrat\u00ebn n\u00eb distanc\u00eb brenda periudh\u00ebs s\u00eb ftohjes prej 14 dit\u00ebsh;<\/span><\/p>

Sip\u00ebrmarr\u00ebsi:<\/strong> personi fizik ose juridik q\u00eb ofron produkte, (qasje n\u00eb) p\u00ebrmbajtje dixhitale dhe\/ose sh\u00ebrbime nga distanca p\u00ebr konsumator\u00ebt;<\/span><\/p>

Kontrat\u00eb n\u00eb distanc\u00eb:<\/strong> nj\u00eb marr\u00ebveshje e lidhur nd\u00ebrmjet sip\u00ebrmarr\u00ebsit dhe konsumatorit n\u00eb kontekstin e nj\u00eb sistemi t\u00eb organizuar p\u00ebr shitjen n\u00eb distanc\u00eb t\u00eb produkteve, p\u00ebrmbajtjes dixhitale dhe\/ose sh\u00ebrbimeve, n\u00eb t\u00eb cil\u00ebn b\u00ebhet p\u00ebrdorim ekskluziv ose i p\u00ebrbashk\u00ebt deri n\u00eb p\u00ebrfundimin e marr\u00ebveshjes. p\u00ebrdor nj\u00eb ose m\u00eb shum\u00eb teknika p\u00ebr komunikim n\u00eb distanc\u00eb;<\/span><\/p>

Teknologjia e komunikimit n\u00eb distanc\u00eb:<\/strong> mjete q\u00eb mund t\u00eb p\u00ebrdoren p\u00ebr t\u00eb lidhur nj\u00eb marr\u00ebveshje, pa pasur nevoj\u00eb q\u00eb konsumatori dhe sip\u00ebrmarr\u00ebsi t\u00eb takohen n\u00eb t\u00eb nj\u00ebjt\u00ebn dhom\u00eb n\u00eb t\u00eb nj\u00ebjt\u00ebn koh\u00eb.<\/span><\/p>

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Neni 2 – Identiteti i sip\u00ebrmarr\u00ebsit<\/span><\/strong><\/h2>

Mbret\u00ebt Social\u00eb<\/span><\/p>

Smidslaan 51<\/span><\/p>

8426DC Appelscha<\/span><\/p>

Numri i Dhom\u00ebs s\u00eb Tregtis\u00eb: 64464105<\/span><\/p>

Numri i TVSH-s\u00eb: NL002250971B75<\/span><\/p>

+316 4202 1479<\/span><\/p>

support@socialkings.online<\/span><\/p>

Neni 3 – Zbatueshm\u00ebria<\/span><\/strong><\/p>

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K\u00ebto terma dhe kushte t\u00eb p\u00ebrgjithshme zbatohen p\u00ebr \u00e7do ofert\u00eb nga sip\u00ebrmarr\u00ebsi dhe p\u00ebr \u00e7do kontrat\u00eb n\u00eb distanc\u00eb t\u00eb lidhur nd\u00ebrmjet sip\u00ebrmarr\u00ebsit dhe konsumatorit.<\/span><\/p>

P\u00ebrpara se t\u00eb lidhet kontrata n\u00eb distanc\u00eb, teksti i k\u00ebtyre termave dhe kushteve t\u00eb p\u00ebrgjithshme do t\u00eb vihet n\u00eb dispozicion t\u00eb konsumatorit. N\u00ebse kjo nuk \u00ebsht\u00eb e mundur n\u00eb m\u00ebnyr\u00eb t\u00eb arsyeshme, sip\u00ebrmarr\u00ebsi do t\u00eb tregoj\u00eb p\u00ebrpara se t\u00eb lidhet kontrata n\u00eb distanc\u00eb se si mund t\u00eb shikohen termat dhe kushtet e p\u00ebrgjithshme tek sip\u00ebrmarr\u00ebsi dhe se ato do t\u00eb d\u00ebrgohen pa pages\u00eb sa m\u00eb shpejt t\u00eb jet\u00eb e mundur me k\u00ebrkes\u00eb t\u00eb konsumatorit. <\/span><\/p>

N\u00ebse kontrata n\u00eb distanc\u00eb \u00ebsht\u00eb lidhur n\u00eb m\u00ebnyr\u00eb elektronike, pavar\u00ebsisht nga paragrafi i m\u00ebparsh\u00ebm dhe para lidhjes s\u00eb kontrat\u00ebs n\u00eb distanc\u00eb, teksti i k\u00ebtyre kushteve t\u00eb p\u00ebrgjithshme mund t\u00eb vihet n\u00eb dispozicion t\u00eb konsumatorit n\u00eb m\u00ebnyr\u00eb elektronike n\u00eb m\u00ebnyr\u00eb t\u00eb till\u00eb q\u00eb t\u00eb mund t\u00eb lexohet nga konsumatori t\u00eb ruhen leht\u00ebsisht n\u00eb nj\u00eb bart\u00ebs t\u00eb q\u00ebndruesh\u00ebm t\u00eb t\u00eb dh\u00ebnave. N\u00ebse kjo nuk \u00ebsht\u00eb e mundur n\u00eb m\u00ebnyr\u00eb t\u00eb arsyeshme, p\u00ebrpara se t\u00eb lidhet kontrata n\u00eb distanc\u00eb, do t\u00eb tregohet se ku mund t\u00eb shihen termat dhe kushtet e p\u00ebrgjithshme n\u00eb m\u00ebnyr\u00eb elektronike dhe se ato do t\u00eb d\u00ebrgohen pa pages\u00eb n\u00eb m\u00ebnyr\u00eb elektronike ose ndryshe me k\u00ebrkes\u00eb t\u00eb konsumatorit. <\/span><\/p>

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N\u00eb rast se, p\u00ebrve\u00e7 k\u00ebtyre termave dhe kushteve t\u00eb p\u00ebrgjithshme, zbatohen gjithashtu termat dhe kushtet specifike t\u00eb produktit ose sh\u00ebrbimit, paragrafi i dyt\u00eb dhe i tret\u00eb zbatohen mutatis mutandis dhe n\u00eb rast t\u00eb kushteve dhe termave kontradiktore, konsumatori mund t\u00eb mb\u00ebshtetet gjithmon\u00eb n\u00eb kushtet e zbatueshme. dispozit\u00eb q\u00eb \u00ebsht\u00eb m\u00eb e favorshme p\u00ebr t\u00eb.<\/span><\/p>

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Neni 4 – Dor\u00ebzimi ekskluziv p\u00ebr konsumator\u00ebt<\/span><\/strong><\/p>

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Sip\u00ebrmarr\u00ebsi ofron sh\u00ebrbimet e tij ekskluzivisht p\u00ebr konsumator\u00ebt (shih p\u00ebrkufizimin e ‘konsumatorit’ n\u00eb nenin 1). Dor\u00ebzimi p\u00ebr kompanit\u00eb, profesionist\u00ebt dhe ndikuesit nuk lejohet m\u00eb. P\u00ebrpara se oferta t\u00eb pranohet nga konsumatori, konsumatori deklaron se ai ose ajo nuk \u00ebsht\u00eb ndikues ose kompani. N\u00ebse kjo rezulton t\u00eb jet\u00eb rasti, sip\u00ebrmarr\u00ebsi nuk do t\u00eb jap\u00eb. <\/span><\/p>

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Neni 5 – Oferta<\/span><\/strong><\/p>

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N\u00ebse nj\u00eb ofert\u00eb ka nj\u00eb periudh\u00eb t\u00eb kufizuar vlefshm\u00ebrie ose i n\u00ebnshtrohet kushteve, kjo do t\u00eb shprehet shprehimisht n\u00eb ofert\u00eb.<\/span><\/p>

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Oferta p\u00ebrmban nj\u00eb p\u00ebrshkrim t\u00eb plot\u00eb dhe t\u00eb sakt\u00eb t\u00eb produkteve, p\u00ebrmbajtjes dixhitale dhe\/ose sh\u00ebrbimeve t\u00eb ofruara. P\u00ebrshkrimi \u00ebsht\u00eb mjaft i detajuar p\u00ebr t\u00eb mund\u00ebsuar nj\u00eb vler\u00ebsim t\u00eb mir\u00eb t\u00eb ofert\u00ebs nga ana e konsumatorit. N\u00ebse sip\u00ebrmarr\u00ebsi p\u00ebrdor imazhe, k\u00ebto jan\u00eb nj\u00eb p\u00ebrfaq\u00ebsim i v\u00ebrtet\u00eb i produkteve, sh\u00ebrbimeve dhe\/ose p\u00ebrmbajtjes dixhitale t\u00eb ofruara. Gabimet e dukshme ose gabimet n\u00eb ofert\u00eb nuk e detyrojn\u00eb sip\u00ebrmarr\u00ebsin. <\/span><\/p>

\u00c7do ofert\u00eb p\u00ebrmban nj\u00eb informacion t\u00eb till\u00eb q\u00eb konsumatorit ta ket\u00eb t\u00eb qart\u00eb se cilat t\u00eb drejta dhe detyrime lidhen me pranimin e ofert\u00ebs.<\/span><\/p>

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Neni 6 – Marr\u00ebveshja<\/span><\/strong><\/p>

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Marr\u00ebveshja lidhet, duke iu n\u00ebnshtruar p\u00ebrcaktimeve t\u00eb paragrafit 4, n\u00eb momentin e pranimit nga konsumatori t\u00eb ofert\u00ebs dhe respektimit t\u00eb kushteve t\u00eb p\u00ebrcaktuara.<\/span><\/p>

N\u00ebse konsumatori e ka pranuar ofert\u00ebn n\u00eb m\u00ebnyr\u00eb elektronike, sip\u00ebrmarr\u00ebsi do t\u00eb konfirmoj\u00eb menj\u00ebher\u00eb marrjen e pranimit t\u00eb ofert\u00ebs n\u00eb m\u00ebnyr\u00eb elektronike. P\u00ebr sa koh\u00eb q\u00eb marrja e k\u00ebtij pranimi nuk \u00ebsht\u00eb konfirmuar nga sip\u00ebrmarr\u00ebsi, konsumatori mund t\u00eb nd\u00ebrpres\u00eb marr\u00ebveshjen. <\/span><\/p>

N\u00ebse marr\u00ebveshja lidhet n\u00eb m\u00ebnyr\u00eb elektronike, sip\u00ebrmarr\u00ebsi do t\u00eb marr\u00eb masat e duhura teknike dhe organizative p\u00ebr t\u00eb siguruar transferimin elektronik t\u00eb t\u00eb dh\u00ebnave dhe p\u00ebr t\u00eb siguruar nj\u00eb mjedis t\u00eb sigurt web. N\u00ebse konsumatori mund t\u00eb paguaj\u00eb n\u00eb m\u00ebnyr\u00eb elektronike, sip\u00ebrmarr\u00ebsi do t\u00eb marr\u00eb masat e duhura t\u00eb siguris\u00eb. <\/span><\/p>

Sip\u00ebrmarr\u00ebsi mund t\u00eb informohet brenda kornizave ligjore n\u00ebse konsumatori mund t\u00eb p\u00ebrmbush\u00eb detyrimet e tij t\u00eb pages\u00ebs, si dhe t\u00eb gjitha ato fakte dhe faktor\u00eb q\u00eb jan\u00eb t\u00eb r\u00ebnd\u00ebsish\u00ebm p\u00ebr nj\u00eb lidhje t\u00eb p\u00ebrgjegjshme t\u00eb kontrat\u00ebs n\u00eb distanc\u00eb. N\u00ebse, n\u00eb baz\u00eb t\u00eb k\u00ebtij hetimi, sip\u00ebrmarr\u00ebsi ka arsye t\u00eb forta p\u00ebr t\u00eb mos lidhur marr\u00ebveshjen, ai ka t\u00eb drejt\u00eb t\u00eb refuzoj\u00eb nj\u00eb urdh\u00ebr ose k\u00ebrkes\u00eb me arsye ose t’i bashk\u00ebngjis\u00eb kushte t\u00eb ve\u00e7anta ekzekutimit. <\/span><\/p>

Sip\u00ebrmarr\u00ebsi do t’i d\u00ebrgoj\u00eb konsumatorit informacionin e m\u00ebposht\u00ebm m\u00eb s\u00eb voni pas dor\u00ebzimit t\u00eb produktit, sh\u00ebrbimit ose p\u00ebrmbajtjes dixhitale, me shkrim ose n\u00eb m\u00ebnyr\u00eb t\u00eb till\u00eb q\u00eb t\u00eb mund t\u00eb ruhet nga konsumatori n\u00eb nj\u00eb m\u00ebnyr\u00eb t\u00eb arritshme n\u00eb nj\u00eb bart\u00ebs t\u00eb q\u00ebndruesh\u00ebm t\u00eb t\u00eb dh\u00ebnave:<\/span><\/p>

adres\u00ebn e vizit\u00ebs s\u00eb deg\u00ebs s\u00eb sip\u00ebrmarr\u00ebsit ku konsumatori mund t\u00eb shkoj\u00eb me ankesa;<\/span><\/p>

kushtet dhe m\u00ebnyra n\u00eb t\u00eb cil\u00ebn konsumatori mund t\u00eb ushtroj\u00eb t\u00eb drejt\u00ebn e t\u00ebrheqjes, ose nj\u00eb deklarat\u00eb t\u00eb qart\u00eb n\u00eb lidhje me p\u00ebrjashtimin e t\u00eb drejt\u00ebs s\u00eb t\u00ebrheqjes;<\/span><\/p>

informacion n\u00eb lidhje me garancit\u00eb dhe sh\u00ebrbimin ekzistues pas shitjes;<\/span><\/p>

\u00e7mimi duke p\u00ebrfshir\u00eb t\u00eb gjitha taksat e produktit, sh\u00ebrbimit ose p\u00ebrmbajtjes dixhitale; kur \u00ebsht\u00eb e aplikueshme, kostot e dor\u00ebzimit; dhe m\u00ebnyr\u00ebn e pages\u00ebs, dor\u00ebzimit ose ekzekutimit t\u00eb kontrat\u00ebs n\u00eb distanc\u00eb.<\/span><\/p>

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Neni 7 \u2013 Periudha e reflektimit dhe e drejta e t\u00ebrheqjes <\/span><\/strong><\/p>

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P\u00ebr shkak t\u00eb natyr\u00ebs s\u00eb sh\u00ebrbimit, q\u00eb konsiston n\u00eb prodhimin dhe shp\u00ebrndarjen e drejtp\u00ebrdrejt\u00eb t\u00eb p\u00eblqimeve dhe ndjek\u00ebsve n\u00eb Instagram, periudha e reflektimit dhe e drejta e konsumatorit p\u00ebr t’u t\u00ebrhequr jan\u00eb t\u00eb p\u00ebrjashtuara. Gjat\u00eb lidhjes s\u00eb marr\u00ebveshjes me sip\u00ebrmarr\u00ebsin, konsumatori ka deklaruar shprehimisht: <\/span><\/p>

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t\u00eb bien dakord p\u00ebr ofrimin e menj\u00ebhersh\u00ebm t\u00eb sh\u00ebrbimit, p\u00ebrpara skadimit t\u00eb periudh\u00ebs s\u00eb ftohjes;<\/span><\/p>

t\u00eb humbas\u00eb t\u00eb drejt\u00ebn e tij\/saj t\u00eb t\u00ebrheqjes sapo sip\u00ebrmarr\u00ebsi t\u00eb ket\u00eb ekzekutuar plot\u00ebsisht marr\u00ebveshjen.<\/span><\/p>

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Neni 8 – \u00c7mimi<\/span><\/strong><\/p>

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Gjat\u00eb periudh\u00ebs s\u00eb vlefshm\u00ebris\u00eb s\u00eb deklaruar n\u00eb ofert\u00eb, \u00e7mimet e produkteve dhe\/ose sh\u00ebrbimeve t\u00eb ofruara nuk do t\u00eb rriten, me p\u00ebrjashtim t\u00eb ndryshimeve t\u00eb \u00e7mimeve si rezultat i ndryshimeve n\u00eb normat e TVSH-s\u00eb.<\/span><\/p>

Pavar\u00ebsisht nga paragrafi i m\u00ebparsh\u00ebm, sip\u00ebrmarr\u00ebsi mund t\u00eb ofroj\u00eb produkte ose sh\u00ebrbime me \u00e7mime t\u00eb ndryshueshme, \u00e7mimet e t\u00eb cilave jan\u00eb subjekt i luhatjeve n\u00eb tregun financiar dhe mbi t\u00eb cilat sip\u00ebrmarr\u00ebsi nuk ka ndikim. Ky detyrim ndaj luhatjeve dhe fakti q\u00eb \u00e7do \u00e7mim i deklaruar jan\u00eb \u00e7mime t\u00eb synuara jan\u00eb deklaruar n\u00eb ofert\u00eb. <\/span><\/p>

Rritjet e \u00e7mimeve brenda 3 muajve pas lidhjes s\u00eb marr\u00ebveshjes lejohen vet\u00ebm n\u00ebse jan\u00eb rezultat i rregullimeve ose dispozitave ligjore.<\/span><\/p>

Rritjet e \u00e7mimeve nga 3 muaj pas lidhjes s\u00eb marr\u00ebveshjes lejohen vet\u00ebm n\u00ebse sip\u00ebrmarr\u00ebsi e ka p\u00ebrcaktuar k\u00ebt\u00eb dhe:<\/span><\/p>

k\u00ebto jan\u00eb rezultat i rregullimeve apo dispozitave ligjore; ose<\/span><\/p>

konsumatori ka t\u00eb drejt\u00eb t\u00eb anuloj\u00eb marr\u00ebveshjen me efekt nga dita n\u00eb t\u00eb cil\u00ebn rritja e \u00e7mimit hyn n\u00eb fuqi.<\/span><\/p>

\u00c7mimet e deklaruara n\u00eb ofert\u00ebn e produkteve apo sh\u00ebrbimeve jan\u00eb pa TVSH.<\/span><\/p>

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Neni 9 – Pajtueshm\u00ebria me marr\u00ebveshjen dhe garancia shtes\u00eb<\/span><\/strong><\/p>

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Sip\u00ebrmarr\u00ebsi garanton q\u00eb produktet dhe\/ose sh\u00ebrbimet jan\u00eb n\u00eb p\u00ebrputhje me marr\u00ebveshjen, specifikimet e deklaruara n\u00eb ofert\u00eb, k\u00ebrkesat e arsyeshme t\u00eb besueshm\u00ebris\u00eb dhe\/ose p\u00ebrdorshm\u00ebris\u00eb dhe dispozitat ligjore ekzistuese n\u00eb dat\u00ebn e lidhjes s\u00eb marr\u00ebveshjes dhe\/ose rregulloret e qeveris\u00eb. . N\u00ebse bihet dakord, sip\u00ebrmarr\u00ebsi garanton gjithashtu q\u00eb produkti \u00ebsht\u00eb i p\u00ebrshtatsh\u00ebm p\u00ebr p\u00ebrdorim t\u00eb ndrysh\u00ebm nga p\u00ebrdorimi normal. <\/span><\/p>

Nj\u00eb garanci shtes\u00eb e dh\u00ebn\u00eb nga sip\u00ebrmarr\u00ebsi, furnizuesi, prodhuesi ose importuesi i tij nuk kufizon kurr\u00eb t\u00eb drejtat ligjore dhe pretendimet q\u00eb konsumatori mund t’i pretendoj\u00eb ndaj sip\u00ebrmarr\u00ebsit sipas marr\u00ebveshjes n\u00ebse sip\u00ebrmarr\u00ebsi nuk ka p\u00ebrmbushur pjes\u00ebn e tij t\u00eb marr\u00ebveshjes.<\/span><\/p>

Nj\u00eb garanci shtes\u00eb n\u00ebnkupton \u00e7do detyrim t\u00eb sip\u00ebrmarr\u00ebsit, furnizuesit, importuesit ose prodhuesit t\u00eb tij, n\u00eb t\u00eb cilin ai i jep konsumatorit disa t\u00eb drejta ose pretendime q\u00eb shkojn\u00eb p\u00ebrtej asaj q\u00eb ai \u00ebsht\u00eb i detyruar ligj\u00ebrisht t\u00eb b\u00ebj\u00eb n\u00eb rast se ai nuk ka p\u00ebrmbushur pjes\u00ebn e tij t\u00eb marr\u00ebveshjes. .<\/span><\/p>

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Neni 10 – Dor\u00ebzimi dhe ekzekutimi<\/span><\/strong><\/p>

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Sip\u00ebrmarr\u00ebsi do t\u00eb tregoj\u00eb kujdesin maksimal gjat\u00eb marrjes dhe ekzekutimit t\u00eb porosive p\u00ebr produkte dhe kur vler\u00ebson aplikimet p\u00ebr ofrimin e sh\u00ebrbimeve.<\/span><\/p>

Vendi i dor\u00ebzimit \u00ebsht\u00eb llogaria n\u00eb Instagram e specifikuar nga konsumatori.<\/span><\/p>

Duke marr\u00eb parasysh at\u00eb q\u00eb thuhet n\u00eb nenin 4 t\u00eb k\u00ebtyre termave dhe kushteve t\u00eb p\u00ebrgjithshme, sip\u00ebrmarr\u00ebsi do t\u00eb ekzekutoj\u00eb urdhrat e pranuara me shpejt\u00ebsi, por jo m\u00eb von\u00eb se brenda 30 dit\u00ebve, p\u00ebrve\u00e7 rastit kur \u00ebsht\u00eb r\u00ebn\u00eb dakord p\u00ebr nj\u00eb periudh\u00eb tjet\u00ebr dor\u00ebzimi. N\u00ebse dor\u00ebzimi vonohet, ose n\u00ebse nj\u00eb porosi nuk mund t\u00eb p\u00ebrmbushet ose mund t\u00eb p\u00ebrmbushet vet\u00ebm pjes\u00ebrisht, konsumatori do t\u00eb njoftohet p\u00ebr k\u00ebt\u00eb jo m\u00eb von\u00eb se 30 dit\u00eb pasi t\u00eb ket\u00eb b\u00ebr\u00eb porosin\u00eb. N\u00eb at\u00eb rast, konsumatori ka t\u00eb drejt\u00eb t\u00eb nd\u00ebrpres\u00eb marr\u00ebveshjen pa shpenzime dhe ka t\u00eb drejt\u00eb n\u00eb \u00e7do kompensim. <\/span><\/p>

Pas shp\u00ebrb\u00ebrjes n\u00eb p\u00ebrputhje me paragrafin e m\u00ebparsh\u00ebm, sip\u00ebrmarr\u00ebsi do t\u00eb rimbursoj\u00eb menj\u00ebher\u00eb shum\u00ebn e paguar nga konsumatori.<\/span><\/p>

Rreziku i d\u00ebmtimit dhe\/ose humbjes s\u00eb produkteve i takon sip\u00ebrmarr\u00ebsit deri n\u00eb momentin e dor\u00ebzimit tek konsumatori ose nj\u00eb p\u00ebrfaq\u00ebsuesi i caktuar paraprakisht dhe i b\u00ebr\u00eb t\u00eb ditur sip\u00ebrmarr\u00ebsit, p\u00ebrve\u00e7 rasteve kur \u00ebsht\u00eb r\u00ebn\u00eb dakord shprehimisht ndryshe.<\/span><\/p>

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Neni 11 – Pagesa<\/span><\/strong><\/p>

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N\u00ebse nuk p\u00ebrcaktohet ndryshe n\u00eb marr\u00ebveshje ose kushte shtes\u00eb, shumat q\u00eb i detyrohen konsumatorit duhet t\u00eb paguhen brenda 14 dit\u00ebve pas lidhjes s\u00eb marr\u00ebveshjes. N\u00eb rastin e nj\u00eb marr\u00ebveshjeje p\u00ebr ofrimin e nj\u00eb sh\u00ebrbimi, kjo periudh\u00eb fillon n\u00eb dit\u00ebn pasi konsumatori ka marr\u00eb konfirmimin e marr\u00ebveshjes. <\/span><\/p>

Kur u shesin produkte konsumator\u00ebve, konsumatori nuk mund t\u00eb detyrohet kurr\u00eb t\u00eb paguaj\u00eb m\u00eb shum\u00eb se 50% paraprakisht n\u00eb terma dhe kushte t\u00eb p\u00ebrgjithshme. N\u00ebse parapagimi \u00ebsht\u00eb p\u00ebrcaktuar, konsumatori nuk mund t\u00eb k\u00ebrkoj\u00eb asnj\u00eb t\u00eb drejt\u00eb n\u00eb lidhje me ekzekutimin e porosis\u00eb ose sh\u00ebrbimit(eve) p\u00ebrkat\u00ebse p\u00ebrpara se t\u00eb b\u00ebhet pagesa paradh\u00ebnie e r\u00ebn\u00eb dakord. <\/span><\/p>

Konsumatori ka detyrimin t’i raportoj\u00eb menj\u00ebher\u00eb sip\u00ebrmarr\u00ebsit \u00e7do pasakt\u00ebsi n\u00eb detajet e pages\u00ebs t\u00eb dh\u00ebna ose t\u00eb deklaruara.<\/span><\/p>

N\u00ebse konsumatori nuk i p\u00ebrmbush detyrimet e tij t\u00eb pages\u00ebs n\u00eb koh\u00eb, ai, pasi sip\u00ebrmarr\u00ebsi e ka informuar p\u00ebr vones\u00ebn e pages\u00ebs dhe sip\u00ebrmarr\u00ebsi i ka dh\u00ebn\u00eb konsumatorit nj\u00eb afat prej 14 dit\u00ebsh p\u00ebr t\u00eb p\u00ebrmbushur ende detyrimet e tij t\u00eb pages\u00ebs, pasi Pagesa nuk b\u00ebhet brenda k\u00ebtij afati 14-ditor, do t\u00eb detyrohet kamata ligjore p\u00ebr shum\u00ebn q\u00eb ka ende borxh dhe sip\u00ebrmarr\u00ebsi ka t\u00eb drejt\u00eb t\u00eb paguaj\u00eb shpenzimet e ark\u00ebtimit jasht\u00ebgjyq\u00ebsor t\u00eb b\u00ebra prej tij. K\u00ebto kosto ark\u00ebtimi arrijn\u00eb n\u00eb maksimum: 15% mbi shumat e papaguara deri n\u00eb 2,500 \u20ac; 10% n\u00eb 2,500 \u20ac t\u00eb ardhshme dhe 5% n\u00eb 5,000 \u20ac t\u00eb ardhshme me nj\u00eb minimum prej \u20ac 40. Sip\u00ebrmarr\u00ebsi mund t\u00eb devijoj\u00eb nga shumat dhe p\u00ebrqindjet e deklaruara p\u00ebr t\u00eb mir\u00ebn e konsumatorit. <\/span><\/p>

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Neni 12 – Procedura e ankimit<\/span><\/strong><\/p>

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Sip\u00ebrmarr\u00ebsi ka nj\u00eb procedur\u00eb ankimimi mjaftuesh\u00ebm t\u00eb publikuar dhe e trajton ankes\u00ebn n\u00eb p\u00ebrputhje me k\u00ebt\u00eb procedur\u00eb ankimore.<\/span><\/p>

Ankesat p\u00ebr ekzekutimin e marr\u00ebveshjes duhet t’i paraqiten sip\u00ebrmarr\u00ebsit n\u00eb m\u00ebnyr\u00eb t\u00eb plot\u00eb dhe t\u00eb qart\u00eb brenda nj\u00eb kohe t\u00eb arsyeshme pasi konsumatori t\u00eb ket\u00eb zbuluar defektet.<\/span><\/p>

Ankesave t\u00eb paraqitura te sip\u00ebrmarr\u00ebsi do t’u p\u00ebrgjigjet brenda nj\u00eb periudhe 14 ditore nga data e marrjes. N\u00ebse nj\u00eb ankes\u00eb k\u00ebrkon nj\u00eb koh\u00eb t\u00eb parashikuar m\u00eb t\u00eb gjat\u00eb p\u00ebrpunimi, sip\u00ebrmarr\u00ebsi do t\u00eb p\u00ebrgjigjet brenda 14 dit\u00ebve me nj\u00eb konfirmim t\u00eb marrjes dhe nj\u00eb tregues se kur konsumatori mund t\u00eb pres\u00eb nj\u00eb p\u00ebrgjigje m\u00eb t\u00eb detajuar. <\/span><\/p>

Konsumatori duhet t’i jap\u00eb sip\u00ebrmarr\u00ebsit t\u00eb pakt\u00ebn 4 jav\u00eb p\u00ebr t\u00eb zgjidhur ankes\u00ebn me marr\u00ebveshje t\u00eb p\u00ebrbashk\u00ebt. Pas k\u00ebsaj periudhe lind nj\u00eb mosmarr\u00ebveshje q\u00eb i n\u00ebnshtrohet procedur\u00ebs s\u00eb zgjidhjes s\u00eb mosmarr\u00ebveshjeve. <\/span><\/p>

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Neni 13 – P\u00ebrgjegj\u00ebsia<\/span><\/strong><\/p>

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Sip\u00ebrmarr\u00ebsi nuk \u00ebsht\u00eb p\u00ebrgjegj\u00ebs p\u00ebr asnj\u00eb veprim nga Instagram, si, por pa u kufizuar n\u00eb, heqja e postimeve nga konsumatori nga Instagram.<\/span><\/p>

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Neni 14 – Ndryshimi i nj\u00ebansh\u00ebm<\/span><\/strong><\/p>

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Sip\u00ebrmarr\u00ebsi mund t’i ndryshoj\u00eb n\u00eb m\u00ebnyr\u00eb t\u00eb nj\u00ebanshme k\u00ebto kushte n\u00eb \u00e7do koh\u00eb. Data e ndryshimit t\u00eb fundit tregohet n\u00eb fund t\u00eb kushteve. <\/span><\/p>

Neni 15 \u2013 Mosmarr\u00ebveshjet<\/span><\/strong><\/p>

Marr\u00ebveshjet nd\u00ebrmjet sip\u00ebrmarr\u00ebsit dhe konsumatorit p\u00ebr t\u00eb cilat zbatohen k\u00ebto terma dhe kushte t\u00eb p\u00ebrgjithshme rregullohen ekskluzivisht nga ligji holandez.<\/span><\/p>

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K\u00ebto kushte jan\u00eb ndryshuar p\u00ebr her\u00eb t\u00eb fundit m\u00eb 1 n\u00ebntor 2021<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-178603","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t